:root{color-scheme:light;--ink:#192b3b;--muted:#71808e;--line:#e5eaee;--surface:#fff;--bg:#f5f7fa;--teal:#098788;--teal-dark:#076c70;--teal-light:#eaf7f5;--blue:#5b86d6;--amber:#e3b355;--red:#d97b77;--green:#32a58f;--shadow:0 3px 12px #20354a03;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;font-synthesis:none}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-size:16px;line-height:1.6}button,input,select{font:inherit}button,a,input,select{outline-offset:4px}button{cursor:pointer}button:disabled{cursor:default;opacity:.45}a{color:var(--teal);text-decoration:none}button{color:inherit}h1,h2,h3,p{margin:0}h1{font-size:28px;letter-spacing:-.7px;font-weight:650}h2{font-size:18px;font-weight:650}h3{font-size:16px}small,.meta{font-size:12px;color:var(--muted)}.sidebar{position:fixed;inset:0 auto 0 0;width:220px;background:#fff;border-right:1px solid var(--line);padding:28px 16px;display:flex;flex-direction:column;z-index:10}.brand{display:flex;align-items:center;gap:10px;padding:0 12px;color:var(--ink);font-size:29px;letter-spacing:-1px;line-height:1.1;font-weight:650}.brand-symbol{background:var(--teal);color:white;border-radius:12px;display:grid;place-items:center;width:39px;height:42px;font-size:26px}.brand small{display:block;font-size:10px;letter-spacing:2px;margin-top:8px;color:#81909b}.nav-caption{font-size:12px;letter-spacing:1px;color:#94a0ab;margin:44px 14px 14px}.nav-item{border:0;background:none;width:100%;text-align:left;display:flex;gap:13px;align-items:center;padding:12px 14px;border-radius:7px;margin:5px 0;color:#607181;font-size:14px}.nav-item svg{width:19px;height:19px;flex-shrink:0}.nav-item:hover{background:#f5f8fa}.nav-item.active{background:var(--teal-light);color:var(--teal-dark);font-weight:600}.sidebar-bottom{margin-top:auto;padding:16px 12px 0;font-size:12px;color:#6c7c87;border-top:1px solid var(--line)}.sidebar-bottom small{display:block;margin:4px 0 12px 13px}.status-dot{display:inline-block;width:6px;height:6px;background:var(--teal);border-radius:50%;margin-right:7px}.text-button{border:0;background:none;color:var(--teal);padding:0;font-size:14px}.workspace{margin-left:220px}.topbar{height:78px;border-bottom:1px solid var(--line);background:#ffffffd9;display:flex;align-items:center;justify-content:space-between;padding:0 36px}.breadcrumb{font-size:14px;color:#7c8996}.breadcrumb span{margin:0 15px;color:#bac3cd}.breadcrumb b{color:#536371;font-weight:500}.top-actions{display:flex;align-items:center;gap:20px}.snapshot{font-size:13px;color:#697d8b}.button{border:1px solid #dce4e9;border-radius:6px;background:white;padding:8px 14px;font-size:14px;white-space:nowrap}.button:hover{border-color:var(--teal);color:var(--teal)}.button.primary{background:var(--teal);color:white;border-color:var(--teal)}main{padding:30px 36px;max-width:1550px;margin:auto;min-height:calc(100vh - 140px)}.page-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:24px}.page-heading p{font-size:14px;color:var(--muted);margin-top:6px}.eyebrow{font-size:11px;color:var(--teal);letter-spacing:2px;margin-bottom:4px;font-weight:650}.filter-label{display:flex;gap:9px;align-items:center;font-size:13px;color:var(--muted)}select,input{border:1px solid #dce4e9;border-radius:6px;padding:9px 12px;background:white;color:var(--ink);min-width:0;font-size:14px;max-width:100%}.notice{padding:11px 15px;background:#eef4f8;border:1px solid #e1eaf0;border-radius:6px;color:#687e8e;font-size:13px;margin:0 0 22px}.notice.warn{background:#fff7e7;border-color:#f6e7c6;color:#886727}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin-bottom:24px}.metric{border:1px solid var(--line);background:white;border-radius:10px;padding:20px 22px;position:relative}.metric .label{font-size:14px;color:#637685;display:flex;justify-content:space-between;align-items:center}.metric .label svg{width:19px;height:19px;color:#a1b5be}.metric strong{font-size:36px;letter-spacing:-1px;line-height:1.25;display:block;margin:12px 0 6px;font-variant-numeric:tabular-nums;font-weight:650}.metric strong em{font-size:17px;font-style:normal;color:var(--muted);margin-left:5px;font-weight:400}.metric.highlight{background:var(--teal-dark);color:white;border-color:var(--teal-dark)}.metric.highlight .label,.metric.highlight small{color:#bedfdc}.metric.highlight .label svg{color:#87c2c2}.grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;margin-bottom:22px}.grid.wide-left{grid-template-columns:1.2fr 1fr}.card{background:white;border:1px solid var(--line);border-radius:10px;padding:22px 24px;box-shadow:var(--shadow);min-width:0}.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:20px}.card-head p{font-size:12px;color:var(--muted);margin-top:3px}.pill{font-size:12px;color:#648086;background:#f1f7f7;border:1px solid #e2efed;padding:2px 8px;border-radius:4px;white-space:nowrap}.card-foot{font-size:12px;color:var(--muted);border-top:1px solid var(--line);margin-top:20px;padding-top:13px;display:flex;align-items:center;justify-content:space-between;gap:12px}.nps-body{display:flex;align-items:center;gap:24px;min-height:215px}.gauge{flex:1;min-width:0;position:relative;text-align:center}.gauge svg{width:100%;max-height:182px}.gauge .nps-number{position:absolute;top:48%;left:0;right:0;font-size:40px;font-weight:650;letter-spacing:-1px}.gauge .nps-number small{display:block;font-size:12px;letter-spacing:0;font-weight:400;line-height:1}.nps-legend{flex:1;min-width:150px}.legend-row{display:flex;gap:8px;align-items:center;margin:15px 0;font-size:14px}.legend-row 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var(--line)}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:14px}th{text-align:left;font-size:13px;background:#f7f9fb;color:#697e8d;font-weight:500;padding:12px}td{border-bottom:1px solid #edf0f3;padding:14px 12px;vertical-align:top}td.number,th.number{text-align:right;font-variant-numeric:tabular-nums}tbody tr:last-child td{border-bottom:0}.table-note{font-size:12px;margin-top:14px;color:var(--muted)}.pagination{display:flex;gap:12px;align-items:center;justify-content:flex-end;margin-top:20px;font-size:13px;color:var(--muted)}.feedback-text{max-width:680px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px;line-height:1.65}.feedback-preview{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.feedback-meta{font-size:12px;color:var(--muted);margin-bottom:6px}.badge{font-size:12px;padding:3px 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dd{margin:0}.method{font-size:14px;line-height:1.9;color:#617482}.method li{margin-bottom:8px}.upload-zone{border:1px dashed #a5c8c7;border-radius:8px;padding:22px;background:#f7fbfb;margin-top:18px}.upload-zone p{margin:8px 0 15px;font-size:14px;color:var(--muted)}.trend-bars{height:170px;display:flex;gap:14px;align-items:flex-end;border-bottom:1px solid var(--line);margin:25px 0 35px}.trend-bar{flex:1;background:#9ad2cb;position:relative;border-radius:4px 4px 0 0;min-height:2px}.trend-bar b{position:absolute;top:-24px;left:0;right:0;text-align:center;font-size:12px;font-weight:500}.trend-bar small{position:absolute;bottom:-25px;left:0;right:0;text-align:center;white-space:nowrap;font-size:11px}dialog{border:1px solid var(--line);border-radius:12px;padding:28px;max-width:760px;width:calc(100% - 32px);max-height:85vh;color:var(--ink)}dialog::backdrop{background:#132c4366;backdrop-filter:blur(2px)}dialog h2{margin-bottom:12px}dialog .button{margin-top:22px}.skip-link{position:fixed;top:-70px;z-index:100;background:white;padding:12px}.skip-link:focus{top:10px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#1c3745;color:white;border-radius:8px;padding:10px 20px;font-size:14px;z-index:30;display:none}.inline-link{border:0;background:none;color:var(--teal);font-size:12px;padding:0}.full{grid-column:1/-1}.muted{color:var(--muted)}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.note-text{margin:12px 0;font-size:14px;color:var(--muted)}@media(min-width:1600px){main{padding-top:38px}.bar-list{gap:20px}.card{padding:25px 28px}}@media(max-width:1100px){.sidebar{width:190px}.workspace{margin-left:190px}main{padding:26px 22px}.topbar{padding:0 22px}.metric{padding:17px}.metric strong{font-size:30px}.grid.wide-left{grid-template-columns:1fr 1fr}.nps-body{gap:6px}.nps-legend{min-width:130px}.insight-grid{grid-template-columns:1fr}.page-heading{flex-wrap:wrap}.card{padding:20px}.gauge .nps-number{font-size:33px}}@media(max-width:800px){.sidebar{position:static;width:100%;padding:18px 18px 8px;border-right:0;border-bottom:1px solid var(--line)}.brand{font-size:23px}.brand small,.nav-caption,.sidebar-bottom{display:none}.brand-symbol{width:30px;height:32px;font-size:21px}#nav{display:flex;overflow:auto;margin-top:15px;gap:5px}.nav-item{width:auto;white-space:nowrap;padding:10px;gap:7px;font-size:13px}.nav-item svg{width:16px}.workspace{margin-left:0}.topbar{height:62px;padding:0 18px}.snapshot{display:none}.top-actions{gap:0}main{padding:22px 18px}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.grid,.grid.wide-left{grid-template-columns:1fr}.nps-body{gap:25px}.gauge .nps-number{font-size:40px}.toolbar label{flex-wrap:wrap}.facts{grid-template-columns:1fr;gap:5px}.facts dd{margin-bottom:13px}footer{padding:18px;display:block}footer span{display:block}.filter-label{flex-wrap:wrap}h1{font-size:25px}.feedback-id{display:none}}@media(prefers-reduced-motion:no-preference){.bar-fill{animation:reveal .5s ease-out both}@keyframes reveal{from{transform:scaleX(0);transform-origin:left}to{transform:scaleX(1);transform-origin:left}}}
.bilingual-feedback{display:grid;gap:12px;margin-top:8px;min-width:230px}.copy-label{display:block;font-weight:600;color:var(--muted);margin-bottom:4px}.translated-copy{padding:12px 14px;background:var(--teal-light);border-left:3px solid #80c6c3;border-radius:5px}.translation-badge{display:inline-block;margin-left:7px;font-size:11px;font-weight:400;color:var(--teal-dark)}.translation-pending{font-size:13px;color:var(--muted)}.translation-summary p{margin-top:5px;font-size:12px}.bilingual-feedback .feedback-text{overflow-wrap:anywhere;white-space:pre-wrap}#detail .bilingual-feedback{margin-top:16px}#detail .original-copy{padding:0 14px}@media(min-width:1200px){#detail .bilingual-feedback{grid-template-columns:1fr 1fr}}
.profile-mode-heading{flex-wrap:wrap;gap:12px}.profile-mode-heading .filter-label{margin-left:auto}